Showing posts with label intern. Show all posts
Showing posts with label intern. Show all posts

Tuesday, January 31, 2012

Library Day in the Life: January 31

Today was a much busier day than yesterday. I had my monthly telephone meeting with my boss. She actually has a cold and sounded miserable. On the plus side she wasn't at the office, but she was trying to keep up with work from home. We had a productive meeting. I caught her up on my Midwinter and things in general at the campus library.

I met for a little while with my LIS intern. We touched base about a project I have her working on to evaluate the library's VHS collection. By comparing holdings with other campuses in the system, alternate physical formats (DVD, BluRay), streaming video services (such as Filmakers Library online,), and circulation statistics I'll make some collection development decisions. I will also have to consider the impact shifting to other formats will have on accessiblity including access to closed captioning and and subtitles.

My afternoon was spent covering my regular Tuesday afternoon virtual reference shift. I've been staffing our virtual reference desk on Tuesdays 12-3pm since September 2004. It's really hard to believe I've been part of our team for that long. Where does the time go? I really enjoy virtual reference, it can a rewarding learning experience and I can honestly say that the frustrations have been minimal.

In case you missed the announcement, National Library Legislative Day will take place April 22-24, 2012 in Washington, D.C.. Registration is now open.

Throughout the day I chipped away at email. I provided some feedback regarding an LIS curriculum review from the standpoint of an employer. That was an interesting process for me particularly as someone who has been mentoring more and more LIS students and graduates and my work within ALA. It is also a reminder that LIS education is indeed interested in providing students with the skills necessary to be successful in the workforce.

Thursday, July 28, 2011

Library Day in the Life: July 28 guest entry

Sarah Denzer has been the awesome LIS intern at Kelly Library since August 23, 2010. She graciously agreed to write a guest blog entry about her internship experience as a part of this week's Library Day in the Life project.

When I began my MLIS last August at the University of Pittsburgh, I was fortunate to get an internship position at the Penn State Greater Allegheny library, Kelly Library. Today happens to be my last day as an intern at the library and it gives cause for a great deal of reflection regarding my time spent here. My internship, in combination with rigorous study and a move across country has not always been easy, but it has definitely been worth it.

When I think back to my first day I recall the following: intimidation, anxiety, feeling lost and completely out of my comfort zone (those feelings most feel when they begin something new). And this was certainly a new experience for me—I had never worked in a library before and although I had done a brief internship at the Family History Library in Salt Lake City, it had prepared me only a little for this. Those feelings felt at first speedily went away as the weeks went by. My co-workers were incredibly patient and very generous with their time and resources to make me as comfortable as circumstance would allow. I generally create strong ties in the work-place, so this was essential for me to feel at “home.” Routine provided opportunity to smooth out those essential skills needed in myself as a developing librarian.

Due to the small nature of the Kelly Library, I was fortunate to participate in a number of activities. My primary responsibility was to serve at the reference desk: this was initially the most stressful position for myself (an introvert), but certainly the most rewarding. There is very little that can prepare you for your first reference interview—and nothing that can perfect it better than practice, practice, practice! It was thrilling the first time I realized I was no longer intimidated by the process. In addition to reference, I was also able to participate in the following: circulation, receiving and shipping and adding/withdrawing materials. Furthermore, I was actively engaged in a few projects: organizing, writing up citation guides, assisting the Head Librarian in the development of a YALSA webinar, and compiling resources for a research webpage for the campus’ 2011-2012 Teaching International program. I was also able to attend some instruction classes taught by our Reference Librarian, learn how the cataloging system works, and even travel with the Head Librarian to the Penn State Harrisburg library to interview/meet with a few of their librarians. In all, there was a rich variety of activities/opportunities for me to participate.

What I feel today is almost 100% the opposite of what I felt on my first day as an intern. In sum, I feel comfortable. I feel blessed. There are multiple benefits that spring from my time spent here: knowledge, confidence, experience, networks, and friendships. It is invaluable. Although graduating with an MLIS is an essential foundation, my internship provided a practical application of everything I learned in the classroom. In combination, these two serve to prepare me for the professional workforce. I am sad to leave, but am grateful that I can look forward to the new horizon with a confidence that would not be possible otherwise.

Monday, December 13, 2010

Last work-related road trip of the year (I think!)

I was asked to attend a meeting on December 10 to discuss virtual reference services across the University Libraries. Sixteen librarians and staff from nine of the twenty-four Penn State campuses attended. In the morning we had breakout sessions where we discussed how we offer reference services at Penn State and to identify the top five priorities/features for virtual reference. During the afternoon breakout session, we considered all the results from the morning sessions along with three questions: how do we assess user needs, how do we get questions to the right people, and what are the next steps particularly for administration to consider? It was a productive first step.

This meeting was also the perfect opportunity for me to show our library intern another Penn State campus and library. Sarah is currently in the LIS program at the University of Pittsburgh and participating in a Pitt coordinated internship program at our library. Since she does not have classes this semester on Thursdays and Fridays, she was able to easily fit the road trip into her schedule. We drove east to Harrisburg the afternoon of December 9 and stayed overnight in one of the scholars apartments. It was a two bedroom apartment with a living room, dining table, and full kitchen.

While I was in the virtual reference services meeting all day, Sarah met with two librarians on campus and did other work. We were fortunate that Glenn McGuigan was available to give Sarah a building tour and talk about his role as the coordinator of reference services and business reference librarian. Glenn is also a Pitt graduate, so he enjoyed an opportunity to meet with a student from his program. Sarah also met with Heidi Abbey and learned about the special collections in the library.


Sarah and I had a successful road trip. We had great weather for driving, great music, and great conversation. There was a fair amount of laughter which is a must when I'm involved. I think it was useful for Sarah to see the similarities and differences between Penn State locations. Hopefully by the end of her experience with us she'll have a better perspective on the "one university geographically dispersed" concept. It was also beneficial for Sarah to interact with other Penn State librarians. Of course, Rachel and I think she's not doing too shabby with the two of us on a weekly basis.